Canada Privacy Policy

Effective Date: August 1, 2021

Website: www.canada-taxback.com

We are committed to protecting your personal information and ensuring transparency in how we collect, use, and store your data. This Privacy Policy outlines our practices in accordance with Canadian privacy law (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR).

If you have any questions regarding this Privacy Policy, please > contact us

Ownership and Jurisdiction

Ute Lurtz is the sole owner and operator of this website, based in Calgary, Alberta, Canada. In the event of any legal disputes, Canadian law and the jurisdiction of Alberta apply.

Information Collection and Use

We collect personal information to operate, provide, and improve our services. By using this website, you consent to the collection and use of your information in accordance with this Privacy Policy.

Unless otherwise specified, terms in this Privacy Policy have the same meaning as those in our Terms and Conditions.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect on www.canada-taxback.com. This policy is not applicable to any information collected offline or via channels other than this website.

Cookies

We use cookies to enhance your browsing experience. Cookies are small files containing limited data, often including an anonymous unique identifier, which are stored on your device.

  • Cookies are strictly technical and cannot identify you personally.
  • They do not contain viruses or run programs on your computer.
  • Cookies help ensure proper website functionality and navigation.
  • You can accept or refuse cookies, but certain parts of the website may not function if cookies are disabled.

Log Data

When you visit our website, we automatically collect certain information that your browser sends to us, known as Log Data. This may include:

  • Your device’s IP address
  • Browser type and version
  • Pages you visit on our website
  • Time and date of your visit
  • Time spent on each page
  • Other usage statistics

This information is collected for analytical, security, and website improvement purposes. Log Data is not personally identifiable on its own and is used in accordance with applicable privacy laws.

Tracking tools (Google Analytics)

We use Google Analytics, a web analytics service provided by Google Inc., for marketing and analytics purposes. Google Analytics helps us understand how visitors interact with our website by tracking and reporting website traffic.

The data collected by Google Analytics may be shared with other Google services and may be used to contextualize and personalize ads across Google’s advertising network.

You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on, which prevents Google Analytics from collecting information about your website visits.

We encourage users to review Google’s privacy practices to understand how their data is handled.

Links to Other Sites

External Links
www.canada-taxback.com contains links to other websites. If you click on a third-party link, you will be directed to that site. Please note that these external websites are not operated by us. We strongly recommend reviewing the Privacy Policy of any third-party sites you visit. We have no control over, and assume no responsibility for, the content, privacy practices, or policies of these external sites.

Use of Your Information
We use the information you provide to respond to your inquiries and address the reason you contacted us. Your information will not be shared with any third party outside our organization, except as necessary to fulfill a rental contract or other services explicitly requested by you.

Contact Form

If you contact us for any questions via our contact form >here<, you give us your voluntary consent for the purpose of establishing contact. The e-mail address serves this purpose.

Legal Compliance (PIPEDA Principles)

The use of personal information in Canadian commercial activities is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA).

Principle 1 – Accountability
We are responsible for maintaining the confidentiality and security of the personal information we collect and comply with all PIPEDA principles.

Principle 2 – Identifying Purposes
Personal information is collected directly from you, and only for specific purposes such as responding to inquiries.

Principle 3 – Consent
By using our website, you provide your consent to this Privacy Policy, considered “implied consent.”

Principle 4 – Limiting Collection
We only collect personal information necessary for the stated purposes, such as name and email address.

Principle 5 – Limiting Use, Disclosure, and Retention

  • Information is used only for the stated purposes.
  • Data is not sold or rented.
  • Personal information is stored only as long as necessary and deleted in accordance with applicable laws.

Principle 6 – Accuracy
We maintain accurate personal information and update it as provided by users.

Principle 7 – Safeguards
We protect your data against unauthorized access, loss, or misuse using SSL-secured forms, encryption, firewalls, anti-virus software, and restricted access. Submitted T4 forms and IDs are securely deleted after use.

Principle 8 – Openness
This Privacy Policy is publicly available for review.

Principle 9 – Individual Access
You may request access to, correction, or deletion of your personal data. Verification of identity may be required.

Principle 10 – Challenging Compliance
You have the right to raise concerns regarding our compliance with these principles.

GDPR Compliance and Your Rights

We want to ensure you are fully aware of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. A small fee may apply for this service.

  • The right to rectification – You have the right to request correction of any information you believe is inaccurate, as well as the completion of any information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request a restriction on the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that the personal data we have collected be transferred to another organization, or directly to you, under certain conditions.

We will respond to any valid request within one month. To exercise any of these rights, please contact us directly.